Microsoft has released a June 2016 Update for Skype for Business Server! It contains 4 new features:

  1. Video Based Screen Sharing
  2. Multiple Emergency Number
  3. Busy Options
  4. Offline Message

All of which struck me as having something in common: They’re all very useful in real-world office scenarios.

Accordingly, I’ll define them using examples of office scenarios today! Let’s dive in and see what Microsoft has given us.


Scenario: “When Beth shares her screen, the meeting gets slow and jerky.”
Solution: Video Based Screen Sharing

How Video Based Screen Sharing Works
When you install the new update, Video based Screen Sharing (VbSS) equips your Skype for Business Server to use UDP in its screen sharing. Previously, screen sharing used RDP. This should give a performance boost and help Meeting quality, even on lower-bandwidth connections.

Video based Screen Sharing for Skype for Business Server 2015 – Microsoft TechNet

Best of all, you don’t have to configure anything! VbSS is enabled by default.


Scenario: “We have people visiting from the UK office this month. They won’t know our phone system.”
Solution: Multiple Emergency Number

How Multiple Emergency Number Works
Just like the name implies, Multiple Emergency Number enables you to set multiple emergency numbers using PowerShell. It’s a location policy update which you control.

The major value here is for larger businesses with international workers moving between locations. Let’s consider a business with 2 offices: one in the U.S., and one in the U.K. Each office has a Site in Skype for Business. Each Site’s location policy has its own local emergency number. For the U.S., emergency is 911. But in the U.K., it’s 999.

Using Multiple Emergency Number, you can add multiple masks for all other site’s emergency numbers. In order to add 999 as a mask in the U.S. Skype location policy, you’d use these cmdlets:

$a = New-CsEmergencyNumber -DialString 911 -DialMask 999
New-CsLocationPolicy -Identity [YourID] -EmergencyNumbers @{add=$a} -EnhancedEmergencyServicesEnabled $True -PstnUsage [emergency PSTN usage]

Saves training time, and makes everyone a little safer.

There’s many other ways you can use Multiple Emergency Number. Have a look at its TechNet page for examples: Multiple emergency numbers can now be set in location policy in Skype for Business Server 2015 – Microsoft TechNet


Scenario: “X is calling. I really can’t (or don’t want to) talk to them right now.”
Solution: Busy Options

How Busy Options Works
Busy Options is a new voice policy. With it installed, you can configure Skype for Business to give callers a busy signal if they call someone who’s already on a call, or send them to voicemail. The person called then receives a notice in their inbox for either a missed call or voicemail.

Some of this functionality already existed in Skype for Business Server. Busy Options expands upon it. Conferencing, Team Calls, and Response Groups all benefit from it. Each gains several options–for example, users in conferences can still new conference invitations. But new peer-to-peer calls are rejected according to their Busy Options settings.

In terms of applicability, the documentation indicates that you can enable Busy Options down to the single-user level. But, doing so for an entire enterprise is more commonly referenced.

Installing & configuring Busy Options is more involved than the other updates listed here. I’ll link to the Deployment page to make things easier: Install and configure Busy Options for Skype for Business Server – Microsoft TechNet


Scenario: “Bob is offline again! I need to send him this.”
Solution: Offline Message

How Offline Message Works
Offline Message leverages Exchange Web Services to send messages from a Skype for Business client to another user’s Exchange mailbox. If the user is offline, the message gets stored with Exchange. Effectively, it allows you to send messages to someone who’s offline.

When you do, you (the sender) will see a notification like this:

Offline Message Alert
Photo courtesy of Microsoft.

They (the recipient) will see an orange dot on their Conversations icon. Just like the red dot on the iPhone’s apps, it means, “Hey! You have missed messages!”

To enable Offline Message:

Open the Skype for Business Server Management Shell.
Run the following cmdlet: Set-CsImConfiguration -EnableOfflineIM $True
To confirm, run: Get-CsImConfiguration
Finally, confirm that the “EnableIMAutoArchiving” property is set to True with Get-CsClientPolicy. Otherwise Offline Message won’t work. (It should be set to True by default, but make sure.)

Enable or Disable Offline Instant Messaging (IM) in Skype for Business Server 2015 – Microsoft TechNet


New Skype4B Tools to Make Everyday Office Work Easier

We’ve installed these on our Skype for Business Server as of this post. Testing has already commenced! So far I’ve received one Offline Message. If any snags come up, I’ll make sure to document them here.

Which of these “real-world” updates do you think will benefit your company the most? Please comment or email your thoughts. And we’ll see you next time!

Four “Real-World” Updates Now Available for Skype for Business Server
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One thought on “Four “Real-World” Updates Now Available for Skype for Business Server

  • July 15, 2016 at 10:54 am
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    My users have been asking for IM’g offline contacts! Glad to see it coming soon!

    Reply

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