Everyone’s talking about the LinkedIn acquisition. Microsoft spends $26 billion to acquire a company, no matter how big, people notice!
Naturally I wondered about what this might mean for Skype for Business. We can already surmise LinkedIn’s profile information will appear in Office 365 apps. Will LinkedIn feeds inform Skype for Business Online too? Will Cortana pop up during a Skype conversation, offering LinkedIn information on that one person you just mentioned?
At this point, speculation runs rampant. With good reason—even Satya Nadella isn’t quite sure where working with LinkedIn will take them.
(Seems like $26 billion is a lot to spend without a crystal-clear path to the future, but it’s not me making the decisions…)
However, my attention got quickly diverted by other news. News, it turns out, that may address Skype for Business’ future more directly.
I do think Skype for Business has some big changes in store from Microsoft’s acquisitions. Not from the LinkedIn acquisition though…from another one.
A Magic “Wand” Might Fit Skype for Business into Microsoft’s Bot Plans
Synopsis: Microsoft bought Wand Labs, a tiny startup working on connecting up different apps & services. The Wand apps use “a messaging interface to let you perform a variety of collaborative tasks.”
You could even activate conversations right at the moment you needed to talk to someone. Through a quick message, or a voice call…ooh, maybe even chat. Microsoft happens to have a product like this…
Microsoft now has LinkedIn, a massive social network with lots of business conversations & employment data, as well. How would they work all this together? What would be the value?
According to the latest speculation—bots!
Fast Company talked about Microsoft’s plan to build bots & agents into its software. For those who don’t know, bots are a semi-autonomous software app which performs a set of tasks at your behest. Agents are similar, but use a deeper access to your personal information to help you organize & perform your work.
With the Wand acquisition, Microsoft has the technology to spread bots & agents across its entire platform. Wand software connects the apps. Skype for Business provides voice and chat functionality. Azure facilitates the bots.
Consider this example: On the Wand Labs website, they show how one person can share access to their home’s Nest thermostat, to another person, from their phone. Now envision that kind of technology within Skype for Business. Instant desktop sharing from any app? Pull a Skype contact into a group text? A lot of possibility here.
4 Predictions for Skype for Business Using Wand in the Future
This is me making predictions, I know. One never truly knows how accurate a prediction will be. But it’s fun to do, and I’ve had a pretty good track record so far!
So here goes. Four predictions on what Skype for Business may move toward, using Wand Labs technology and (maybe) LinkedIn tools.
- Cortana entering Skype for Business. She’ll listen for file requests, remind you of meetings, issue notices to Persistent Chat subscribers, etc.
- The Wand Labs system bridging Skype for Business’ Instant Messaging and/or Persistent Chat into LinkedIn’s systems.
- New bots in Microsoft’s platform using Skype for Business-style communication independent of the full install.
- Skype Call functionality appearing in LinkedIn profiles. Great option to connect with someone fast, but still protecting your phone numbers.
Only time will tell just how extensive the integrations will become. I’d rather like #2. But #4 might tread on some LinkedIn users’ privacy. Privacy, in fact, may become the big issue going forward. I’ll keep an eye out for changes related to both Wand and LinkedIn.
What do you think will come out of Microsoft’s latest acquisitions? Please email or comment your thoughts below. Got a prediction of your own? Let’s hear it!