Before you can use the Lync 2010 client for the iPad/iPad 2/New iPad, you’ll need to configure Lync Server’s backend to allow it.

Let me back up a second. The other day, I won an iPad 2 from a raffle! OpSource ran the raffle at Cloud Connect 2012. (Great way to start your week, huh?)

After familiarizing myself and loading up a few apps, I grabbed the Lync for iPad client app too. (We’ve visited mobile clients before, in case you missed it.)

Lync for iPad does most everything the Lync 2010 desktop client does. There’s a few limitations – you can’t modify your contacts lists for one. Or view video in online meetings. Or share your desktop. But IM, Presence, Voice? All available.

Okay, so time to try this out.

Dead simple sign-in here. Just enter your Lync login and password, and click Sign In. Lync Server is up & functioning normally. You’ve already pushed out desktop clients…should log in without a hitch, right?

And then my login failed.

(In case you can’t read the error line well, it says, “Can’t connect to the server. It might be unavailable. Also please check your network connection, sign-in address and server addresses.”)

Uh oh. Something’s not working.

Mobile Support Not Ready, Captain! Prepare the CU4 and Mobility Service Update!

As it turns out, the problem isn’t one ‘something.’ It’s two.

There are two prerequisites to using Lync for iPad. Both must be installed on Lync Server before I can connect.

1. Lync Server Cumulative Update 4 (CU4)
2. Lync Mobility Service and Autodiscover Service (properly configured)

Remember back in December, when I discussed CU4? That’s half of the solution for running Lync on iPads (and iPhones, Androids, etc.).

The other half is the Lync Server 2010 Mobility Service and Autodiscover Service. It’s a free add-on which essentially expands your Lync setup to include mobile devices.

Since my CU4 post, the “I’m a UC Blog” has posted a great step-by-step guide to installing the Lync Mobility Service and Autodiscover Service.

The setup process goes like this:

  1. Create internal and external discovery records.
  2. Install Cumulative Update 4 (CU4) if it isn’t already.
  3. Adjust Windows Server 2008 and ASP.NET, if necessary.
  4. Install the Mobility Service components.
  5. Update internal SAN certificate.
  6. Configure Forefront TMG with a new Web Publishing Rule for Lync Mobility.

(They even included Forefront TMG configuration steps!)

Before You IM on iPad, Download CU4 and the Mobility Service Components

If you want to use Lync Server on mobile devices – including the iPad – then you must setup Cumulative Update 4 and the Mobility Service (and Autodiscover Service) first.

I’ve mentioned CU4 already, and last month CU5 was released. You should have both installed. If not, head to my previous posts right now!

For those who just need the download links, here they are:
Lync Server Cumulative Update 4 Downloads – Microsoft Downloads

Lync Server 2010 Mobility Service and Autodiscover Service Components – Microsoft Downloads

Now, time for me to pester the server team about finishing these updates!
When we’re done, I’ll take you on a screenshot tour of Lync for iPad.

Do you have Lync clients running on an iPad? What’s your experience like so far?

Using Lync on the iPad: What You Need to Do First
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