I apologize for anyone who was confused by last week’s post. Seems a few of you were confused – and not without cause – on the steps involved.

I thought about removing it until I can make 100% sure I have the correct details. But I promised a results discussion on the Lync Insider Reader Survey polls for this week.

Soon, I *will* revisit the Remote PowerShell topic. I’ll leave last week’s post up for now and urge anyone who has issues to email me here.

For now, let’s go through the results of my 2-minute Reader Survey Polls posted last month.

We had 80 responses to our polls, with another 7 people emailing or tweeting their thoughts. (Not quite 100, but closer!)

The Most Useful Lync Service

According to all of you, the most useful Lync service is Instant Messaging/IM (15 votes), followed closely by Enterprise Voice/VoIP (13 votes).

For some reason Persistent Chat had zero votes. I just felt like pointing that out.

What I find interesting about this result is that these are the most “immediate” services. ‘Instant’ Messages and Phone Calls are right-away communication. Those Lync services which usually involve a bit of planning, like scheduling a Web conference, weren’t as highly rated.

This strikes me as people incorporating Lync into their pre-Lync routine, instead of adapting the routine to take advantage of Lync. No big surprise (who has time to learn new workday routines?).

Lync Plans for 2015

The #1 response to what your Lync plans are for this year was, Migrate to Skype for Business Server 2015 (from existing Lync setup) at 15 votes.

The same plan PlanetMagpie has (after testing of course). We’ll be sure to post on our testing & upgrade progress, to help you out with yours.

Those of you planning to stay on Lync Server 2013, don’t worry. I’m still planning plenty of Lync 2013 posts this year. Many businesses will move to or stay on Lync Server 2013 due to its maturity and stability. It will remain a fully viable platform for at least until 2016, possibly 2017 too.

What Does This Mean for Skype for Business?

This sort of user feedback is “the bar” by which Skype for Business 2015 should be judged. The newest version must meet the needs described by its current user base.

-Integration with daily communications choices, like IM, phones, and texting.
-Absolute minimal disruption of workday routines.
-Simplifying the VoIP setup/operations process to what I’d call “Skype-level”.

The new Skype-like interface will help for these. Some users will merely continue their familiarity. Regular Lync users will adapt.

How quickly they adapt depends on two as-yet-unknown factors:

  1. What kinds of phones are in use at your office. Lync Phones should have patches ready by the time Skype for Business is released (if they don’t, they’re in trouble). Re-using Lync 2013 Phones would be the smart business play, at least at first.
  2. The robustness of the Skype for Business mobile/tablet apps. Both Skype and Lync for the iPad are reportedly unstable and missing features. Skype on the iPhone is better-rated, but Lync is not. Microsoft needs some serious work to make these platforms appealing to business users.

Honestly, it’s been a little while since I used the iPad app. Think I’ll do some reviews in a future post.

What service are you most looking forward to (or are anxious about) in Skype for Business 2015? Please comment or email. And join us again next week!

The State of Lync Users Heading into 2015
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3 thoughts on “The State of Lync Users Heading into 2015

  • January 16, 2015 at 5:18 am
    Permalink

    We just bought hardware and deployed Lync 2013 with Enterprise Voice this past summer. I really would have hoped this version would have stayed vaiable for long than 2016/2017. I suppose SKype for Business will be like similar Lync version upgrades, where you have to build a whole new environment and migarte users over to it. THat means for us, another set of hardware to run the Hyper V VMs on.

    Reply
    • January 16, 2015 at 8:11 am
      Permalink

      Jason,

      Thanks for the comment. Your frustration is completely understandable. Skype for Business, at least from what we know now, should make use of the same hardware Lync Server 2013 does (though I’m not 100% sure about Mediation Server). You may be able to keep most of your Lync environment intact. We’ll all know more soon.

      Reply
  • June 22, 2015 at 6:21 am
    Permalink

    Jason,

    Don’t worry. You can do an in-place upgrade! Roles haven’t (really) changed, and if you have a paired pool you can do it without downtime too!

    Steve.

    Reply

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